This Privacy Policy explains how UltraScape Construction collects, uses, shares, and protects your information when you visit our website, contact us, or receive text messages from us.
UltraScape Construction does not share customer opt-in information, including phone numbers and consent records, with any third parties or affiliates, except service providers who help us deliver the services you request.
Who we are
UltraScape Construction is a design-build outdoor construction firm serving San Diego County, founded in 1984. In this policy, “UltraScape,” “we,” “us,” and “our” refer to UltraScape Construction.
- Address: 20808 Thyme Way, Jamul, CA 91935
- Phone: (858) 603-7842
- Email: ap@ultrascapeinc.com
- Website: ultrascapeinc.com
- CSLB License: #523467
1. Information we collect
Personal information. Name, email address, phone number, physical address, payment details, and opt-in records with timestamps.
Non-personal information. IP address, browser type, device information, website usage patterns, and cookies.
Customer communication. Inquiry records, appointment details, service history, and feedback.
2. How we use your information
We use the information we collect to:
- Provide our services and respond to your requests
- Process transactions
- Communicate with you about appointments, projects, and services
- Improve our website and operations
- Maintain security and prevent fraud
- Remember your preferences
3. SMS messaging and compliance
Opt-in. We send text messages only to customers who have given explicit consent, and we keep timestamped records of that consent.
Compliance. Our messaging practices follow the Telephone Consumer Protection Act (TCPA) and all applicable laws.
Opt-out and help. You can reply STOP at any time to cancel messages immediately, or reply HELP to request assistance.
Message frequency. Frequency varies based on your interactions with us. Message content relates directly to the services you request and does not include promotional material unless you specifically consent to it.
Mobile data. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
4. Information sharing and disclosure
We may share information with:
- Service providers who assist with our operations
- SMS aggregators, solely to deliver messages
- Law enforcement or other parties when required by law or legal process
All of the categories above exclude text-messaging opt-in data and consent records. That information is never shared with any third party.
5. Data security
We use measures including encryption, access controls, security assessments, employee training, breach-notification protocols, and backup systems to protect your information. No method of transmission over the Internet or electronic storage is 100% secure, however, and we cannot guarantee absolute security.
6. Cookies and tracking technologies
We use cookies and similar technologies to analyze traffic, retain your preferences, improve functionality, and measure effectiveness. You can control or disable cookies through your browser settings, though some parts of the site may not function as intended without them.
7. Your rights and choices
You may:
- Access, update, or delete your personal information
- Unsubscribe from marketing emails
- Opt out of SMS messages by replying STOP
- Request information about how your data is processed
- Withdraw consent
- Lodge a complaint
8. Third-party links
Our website may link to other sites we do not operate. We are not responsible for their privacy practices. This policy applies only to information collected by UltraScape Construction.
9. Changes to this Privacy Policy
We may update this policy from time to time. Updates are posted here with a revised effective date, and significant changes may be communicated by email or a notice on our website.
10. Contact us
For questions about this policy or how we handle your information, contact us:
- UltraScape Construction
- 20808 Thyme Way, Jamul, CA 91935
- Phone: (858) 603-7842
- Email: ap@ultrascapeinc.com
By using our website and services, you acknowledge this Privacy Policy.